At Digi-Tizo, customer satisfaction is important to us. Please read our refund policy carefully:

  1. Digital Products

    • Under UK & EU consumer law, you have the right to request a refund within 14 days of purchase if you have not started downloading or accessing the ebook.

    • Once the digital product has been accessed, opened, or downloaded, you lose the right to cancel and are no longer eligible for a refund.

  2. When Refunds Are Granted

    • If you purchased the wrong product and have not downloaded it.

    • If you experience technical issues preventing access to the ebook, and our support team is unable to resolve it.

  3. How to Request a Refund

    • Contact us at [Insert email address].

    • Provide your order number and reason for the request.

  4. Processing Time

    • Approved refunds will be processed within 7–14 business days to your original payment method.